Shipping Q & A

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INFORMATION QUESTIONS

SHIPPING FAQ

Q1 Shipping & Handling Charges

shipping & handling charges

domestic

  • Standard – (SingPost) $4.90 flat rate, free for orders over $80

asia

  • Standard – $12.00 flat rate, Free Shipping above $200

other countries

  • $20.00 flat rate express shipping below $125, $10.00 flat rate above $125 for all other international countries that we ship to

note: shipping prices are converted into local currency and may change based on current exchange rates

Q2 Shipping Time

shipping time

the normal order processing time is 48 hours during business days (monday through friday). once your order has been shipped, delivery time within Singapore is 2-4 business days and 5 to 10 business days internationally. please keep in mind that during holidays or limited-edition launches and restocks, the shipping and delivery time may vary.

domestic

  • Standard – (SingPost) 2-4 Business Days

international

  • shipping lead times will vary. typical lead time expected can be 5-10 business days post fulfillment.

 

Q3 Countries We Ship To

countries we ship to

asia
Brunei, Indonesia, Malaysia, Singapore

Q4 Custom Taxes & Duties

customs taxes and duties

The buyer is responsible for all taxes and duties (including VAT/GST) imposed by your country of residence.

Edvolution66 is not responsible for any packages held by international customs agencies and is not the responsibility of Edvolution66 to make the customer aware of these agencies and their actions. Please check with your country’s customs office to determine their procedures and any potential charges.

Q5 Notices

notices

Edvolution66 is not responsible for deliveries that are affected by customs, natural occurrences, air and ground transportation strikes and delays, or extra fees and back-end charges once the package has exited Singapore

packages undeliverable and/or their international shipping partners will be canceled and refunded once received and processed at our shipping hub.

CONTACT US FOR ANY QUESTIONS

*Please note that we do not advise or answer questions related to medical matters.
Thank you for your understanding.